How the Financial Aid Office contacts students

There is an expanding reliance on electronic communication among students, faculty and staff at Pikes Peak Community College.  This is motivated by the convenience, speed, cost-effectiveness, and environmental advantages of using e-mail rather than printed communication.  Because of this increasing reliance and acceptance of electronic communication, e-mail is considered an official means for communication within the College.  If you have not yet activated your college assigned e-mail, click here!

• E-mail is an official means for communication for the financial aid office.  The financial aid office may send correspondence exclusively through e-mail regarding important matters including awards, missing information, deadline dates and other pertinent information. Students are expected to check their college assigned e-mail on a frequent and consistent basis in order to stay current with FA related communications.  The College requires that responses to inquiries made from external e-mail addresses be directed to the inquirer's official PPCC assigned e-mail address.

• PPCC will assign each student an official College e-mail address as part of the Admissions acceptance process.  This address is considered your official address that the financial aid office will use for e-mail communications. 

• Students are discouraged from redirecting their e-mail.  A student who chooses to redirect e-mail from his or her official PPCC address to another e-mail address takes full responsibility for the correct configuration of that forwarding and assumes all risk for such action.  The College will not support and will not be responsible for problems associated with or the handling of e-mail by private vendors.  Having e-mail redirected does not absolve a student from the responsibilities associated with communication sent to his/her official college e-mail address.  

• Expectations: Students are expected to appropriately manage their PPCC College mailboxes and to check their official College e-mail address on a frequent and consistent basis in order to stay current with financial aid communications. Prompt disposition of e-mail is necessary to manage storage space on the e-mail system.

• All use of e-mail, including use for sensitive or confidential information, will be sent ONLY to the student's College assigned e-mail address.  Confidentiality regarding student records is protected under the Family Educational Rights and Privacy Act of 1974 (FERPA).