Training Solutions & Services
Our approach to all of our training programs is interactive, thought-provoking and proven. We focus on programs designed to motivate, engage, and inspire your team to excel in every facet of your business.
Employer Services for Colorado Springs and Pueblo communities:
- Total training packages including customized curriculum, materials, evaluations, certificates of completion and pre/post testing, if desired.
- Highly qualified and motivated instructors with years of on-the-job and in-the-field experience.
- Hundreds of courses in business, technology, manufacturing, construction, communications, and safety along with a variety of skill set improvement programs.
- Flexible delivery options that allow training at the employer’s choice of location.
- Affordable meeting, lab, and training rooms space for rent.
- Official site for administration of the Colorado First and Existing Industry Grant programs.
Custom Training Solutions
Truly customized training means to ‘build from scratch to unique specifications.’ Your needs are unique to your business situation and demand streamlined, targeted, and highly impactful solutions, now. We’re experts at first and foremost taking the time to assess your specific skills sets you want to hone through our comprehensive diagnostic intake, then design and integrate highly targeted information and actions into powerful, experiential training that addresses and resolves the need.
What are you waiting for? Take the next step now and connect with us to explore your current training needs and begin implementing the best solutions to keep your business on track and moving forward.
Tailorable Training Programs
These are time-tested ready to go programs developed by Dean Jerry Fritz. Each of these is tailorable to your unique situation. Click on the titles for a brief description.
| Frontline Customer Loyalty Skills | |
|---|---|
| 19 Skills to WOW Your Customers will provide you with the success secrets of the best companies to gain a strategic competitive advantage via world-class customer service. | Everybody Is Part of the Customer Service Promise will provide you with a "living" Vision/Mission of VALUE for your employees and your organization. |
| Customer Loyalty Management | |
| Developing and Driving a Customer Service Ethic Throughout Your Company is designed to help you develop your roadmap to customer service success. | The Experience Economy of the New Millenium will teach you how to develop a customer experience process, not just attain customer satisfaction. |
| Direct Selling Skills | |
| Basic Sales Training will develop a value-added selling process and skills for both your experienced and new saless representatives. | Gaining A Competitive Advantage Through Differentiation is learning selling skills of the top 10% of U.S. salespeople (establishing and maintaining long-term customer relationships with consultative positioning and selling savvy) that drive the long term success of world-class organizations. |
| Time and Territory Management is designed for field salespeople to learn how to manage their time more effectively, become more productive, and achieve goals more efficently. | Growing Your Sales Territory will show the field sales rep how to get more out of their efforts, develop deeper relationships with their current customers, and attain their sales numbers consistently. |
| Sales Management | |
| Sales Management Basics will help you understand what it takes to become a successful sales manager. | |
| General Management | |
| How to Coach and Lead Your Team is the most important skill a manager needs to master. | Success Is a T.E.A.M. Effort is certainly one of the surest ways to gain a competitive advantage, reduce work environment stress, and increase employee productivity. |
| Motivation | |
| The YOU Factor! will provide you with the motivation to create dreams and draw inspiration from within. | |
Online Training
| Non Credit Online Courses |
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| The Economic and Workforce Development Division offers online training courses in partnership with Gatlin Education Services and ed2GO. Over 500 courses are offered addressing career preparation, personal growth, or just-for-fun continuing education. The career-focused courses provide the foundational skills necessary to acquire professional positions in many occupations. Our self-paced courses are available anytime, anywhere. All you need is a web-enabled computer and a desire to learn skills or information that will prepare you for a new career, update your current skill sets, or just learn something for your personal use. and even though you don't have to physically attend class, you won't be on your own. A team of available professionals, anytime scheduling, and flexible course offerings combine to give you a relevant, interactive learning experience. You can register at any time but must complete the courses in the time frame indicated. Learn More |
| Project Management |
| Project Management is an in-demand skill set and one of the fastest growing professional disciplines in North America. Project Management breaks down the chaos of an overwhelming workload into manageable elements - scope, time, cost, quality, human resources, communication, risk, procurement, and integration. In partnership with one of the leading project management trainers in the U.S. and a certified PMP, we are providing the basic introduction to this important skill. Just click on the Project Management link to learn more about how to sign up for this online learning course. Learn More |
| Tax Education |
| The Economic and Workforce Development Division offers 40+ online tax education courses in partnership with The Income Tax School. The catalogue of courses range from 3 hour Continuing Professional Education (CPE) seminars for EA's, CPA's, CFP's and un-enrolled tax preparers to 30-60 hour tax preparation courses used by tax, accounting and financial professionals to fill training needs. The Income Tax School will also offer an IRS competency test course (Spring 2011) to prepare tax professionals for new compliance standards. The Income Tax School continuing professional education seminars as well as the tax preparation courses are developed, taught, and updated by practicing tax pros and is written in easy-to-understand language. Of particular interest, the courses teach practical application by using real life scenarios-enabling students to prepare returns for the general public as well as improving their competency in tax preparation. Learn More |
| Manufacturing Online |
| In partnership with Tooling U, we are providing a suite of 10 supervisor/management courses designed to assist the shop floor leader to more effectively guide the efforts of their workers and gain an understanding of the most successful shop floor work policies. Just click on the Manufacturing Online link to learn more about how to sign up for this online learning course. Learn More |
| Brand Definition and Positioning |
 In partnership with The Brand Ascension Group, we are offering a 4-module, do-it-yourself, step-by-step brand defining program designed for the small to mid sized business. This Brand DNA program is a comprehensive and includes a downloadable workbook. This program is the missing piece to most business growth strategies and provides an in-depth proprietary process to define, create and build your business brand from the inside out. Results are: decreased customer price sensitivity, increased customer loyalty, clarity and direction in your marketing messages, as well as the ability to create powerful branded customer and employee experiences.Learn More |