How To Coach and Lead Your Team

Program length in days:  full day workshop

Program Description:

Being able to properly coach their employees/team is THE most important skill a manager needs to master.  Having this ability not only will help to achieve higher productivity from the employee but will also help to establish a motivational environment in which a variety of objectives can be met.  This program addresses the basic responsibilities of anyone who supervises, manages, or directs another employee.  Included in the topics are discussions on  management objectives, satisfying needs of team members, leadership, improving team productivity, coaching, training needs analysis, coaching guidelines, non-verbal communications, and recognizing performance.

Outcomes:

Learn necessary skills and techniques to become an effective manager
Using a pre-training exercise, the participant will gain an understanding of their
    strengths on 16 separate management characteristics
Understand the importance of coaching
Identify and utilize “tools” that measure the overall morale of the organization
Develop a list of the resources for which the manager is responsible
Employ a working knowledge of the coaching process
Understand the variables that impact employee motivation

Objective:

To learn and practice the necessary management skills and techniques that will ensure the highest level of productivity and motivation from your team.  This workshop will identify the skill areas on which managers must focus in order to be effective.  Via interactive exercises, role playing, and examples, the participant will engage the coaching model process and integrate those steps into their management philosophy.

Outline:

I. Your Job As Manager/Supervisor

      A. Cycle of management
      B. Management objectives
      C. Management ability definitions (exercise review)
      D. Leadership overview

II. Coaching the Team 

      A. Improving team productivity
      B. Definition of coaching
      C. Orientation and training

III. Role of the Coach 

      A. Coach’s job description
      B. The Results Cycle
      C. How good of a coach are you?  (self-analysis exercise)
      D. Feedback evaluation (tools)

IV. The Coaching Model 

      A. Coaching guidelines
      B. Coaching approaches
      C. Steps to the coaching process
      D. What are you gonna' do?   (roleplay exercise)
      E. Tactics for better coaching
      F. Factors important in motivating employees
      G. Comparison of Traditionalists, Boomers, and X’ers
      H. Facilitating a productive team meeting

V.  So, What Now?

      A. PMA
      B. Personal Growth
            1. Identifying your 3 areas of opportunity (exercise)
            2. Memo to the boss – following through
      C.     Reading resources