Success Is a T. E. A. M. Effort

 Program length:  Keynote, 75-90-minute breakout session, half-day workshop

Program Description:

In our highly competitive business environment, it is a certainty that one of the surest ways to gain a competitive advantage, reduce work environment stress, and increase employee productivity is to formulate/use the team approach.  As your organization develops its unique service/value solution, you must be aware that your customer’s (both internal and external) definition of value includes quality, service support, delivery, the YOU factor and investment.

You will leave this lively, real-world application session with practical, usable philosophies and ideas – including five lessons from “The Geese”.  Discover how integrating an infrastructure based and built on teambuilding is one of the more critical components for achieving more!

Outcomes:

• Identify the characteristics that makes up an ideal team and team member
• Understand "The WHY" to develop a team environment
• Determine if you have the climate for being able to establish a team environment
• Learn what it takes to effectively lead a team
• Identify the variables to improve team productivity
• Learn how to establish team expectations
• How to design an effective team meeting
• Developing a Gung Ho! work setting

Objective:

This program enhances your ability to develop the team approach within your work environment.  The information and exercises included in this program help you cultivate the philosophy and communication skills necessary to establish successful teams throughout the organization.  You will build on your strengths and become aware of those areas where you can continue developing.

Outline:

I. Importance and definition of a team
      A. Team characteristics
      B. Individual team member characteristics

II. Developing a team environment – the WHY
      A. Lessons from “The Geese “
      B. Surveying your work environment
      C. Building the service team

III. Team leadership
      A. The successful collaborative team model
      B. The 3 R’s and 3 C’s of team management
      C. Satisfying needs of team members
      D. Improving team productivity

IV. Coaching role of the team leader
      A. Coaching model
      B. Process of coaching
      C. Team performance goals
      D. Team expectations
      E. Team meetings

V. Team play
      A. Importance and benefits of play in the work environment
      B. Suggestions for work play opportunities

VI.  Developing a Gung Ho! Work environment
      A.  Communicating that everyone’s work is worthwhile
      B.  Commit to goal attainment
      C.  The employee challenge

VI. Action plan for self-improvement

This is an interactive workshop in which participants become highly involved through discussion and simulated live situation role-playing.

Page last updated on Wednesday May 21, 2008