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OWL Assistance

To Request EMAIL OWL Assistance, please fill in the form and attach your draft saved in the Word Compatible file format (.doc & .docx). Directions for how to get a free, student version of the Microsoft Office Suite for PC and Mac can be found at our ITSS downloads page.  While we try to respond the same day, please allow up to 72 hours for our OWL team to reply.

Instructions for Using Our Email OWL Tutor

To get the best possible assistance quickly, please follow our simple Email OWL Guidelines.


We cannot send email to your PPCC Online Campus (D2L) account. Please do not use for your return email! However, you can use your assigned student email, this email ends with

Thank you for using the PPCC Email OWL! Our online tutor will respond to your request as soon as possible. We usually respond next day; however, it may take up to 48 hours.